Ok, sorry for the lack of postings or well even a profile, but I have to start somewhere. Being a Pharmacists for the Big Pharma Co. (sorry I borrowed that from the DrugMonkey who is one of my idols, sad but true) I have tons of crazy customers and stories that I must share with the world or risk coining the term "Going Pharmacy" some day.
So to get this thing going I was helping one of my techs field a call from one of our "special customers" who unfortunately is well, "difficult". He was simply trying to give her the correct spelling for Klor-Con. She was so confused that my tech put her on speaker phone so that I would know he wasn't lying about the sorry situation. It went something like this............
Yes...it's spelled k...
what?? is that capital or lower case?
It doesnt' matter-k
Can I use capital?
Yes that's fine-k-l
Wait is the "l" capital or lower case?
It doesn't matter.
Ok capital K-L?
Yes k-l-o-r c-
Ok let me check this capital K, captial L, capital O, capital R and c
Yes that's fine k-l-o-r c-a-oops I mean c-o-n
what? capital K, captial L, capital O, captial R, c-z-n
No, c-o-n
ok c-z-n-t (swear this is exactly what she repeated back to us!!!)
No, c-o-n
Ok, c-z-n-t
Finally, I told my tech just to say "Yes" to be done with this horribly sad and yet so funny phone call. Yes people if I had not heard this with my own ears I would not have believed it. The real treat is that 30 minutes later she called back and said that she thought it was suppose to be spelled k-l-o-r c-o-n. ?????? How that finally processed I will never know. I told her yes that was correct and she must have just misunderstood the tech on the phone (minor understatement).
Just a brief glimpse into part of my day and sole reason that I need my appletini's to get me thru.
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